If you want TaxAssist to file your tax returns, we suggest that you have shared access to your profile on SARS eFiling.
Once signed into eFiling, click on the Home tab, then click User on the left hand side and select Tax Types in the drop down option.
Next, click on Manage Tax Types to edit the access to your tax types.
Tick the Actions box and select Obtain Full Shared Access and click on submit, this will allow you to get shared access on your eFiling account.
You will now be able to see all the returns that was done and all the correspondance from SARS.